Privacy Policy

Introduction

When you use GET2GO, you trust us with your personal data. We’re committed to keeping that trust. That starts with helping you understand our privacy practices.

This notice describes the personal data we collect, how it’s used and shared, and your choices regarding this data. We recommend that you read this along with our privacy overview, which highlights key points about our privacy practices.

GET2GO collects information to help make your GET2GO experience great—whether that’s connecting riders and drivers, improving safety, or protecting your account from fraud. This includes information you provide to us, like your account information, and information we collect when you use our services, like your location.

GET2GO helps you get where you want to go. This means that location information is essential to our services. We use it to help riders and drivers find each other, determine the best routes, enable users to track their progress and share their trip status with friends, develop new features and services, enhance safety and security, and for other purposes described in the following privacy notice.

Overview

Scope

This notice applies to users of GET2GO’s services in Qatar. This notice describes how GET2GO collects and uses personal data. This notice applies to all users of our apps, websites, features, or other services in Qatar. This notice specifically applies to: Riders: individuals who request or receive transportation, including those who receive transportation requested by another individual Drivers: individuals who provide, or submit applications to GET2GO to provide, transportation through partner transportation companies This notice also governs GET2GO’s other collections of personal data in connection with GET2GO’s services. For example, we may collect other personal data in connection with our mapping technology and features. All those subject to this notice is referred to as “users” in this notice. Our data practices are subject to applicable laws in Qatar. This means that we engage in the practices described in this notice in Qatar Personal Data Privacy Law.

Data controller and transfer

TATBIQ FOR DESIGN AND PROGRAMMING LLC is the data controller for the personal data collected in connection with use of GET2GO’s services in Qatar. We process personal data inside and outside of Qatar. The personal data of users outside of Qatar is transferred on the basis of mechanisms approved under applicable laws, Qatar CLOUD SECURITY POLICY [2017]

  • Data provided by users to GET2GO, such as during account creation
  • Data created during use of our services, such as location, app usage, and device data

How we use personal data

GET2GO collects and uses data to enable reliable and convenient transportation. We also use the data we collect:

  • To enhance the safety and security of our users and services
  • For customer support
  • To enable communications between users
  • To send marketing and non-marketing communications to users
  • In connection with legal proceedings
  • GET2GO does not sell or share user personal data with third parties for their direct marketing, except with users’ consent.

Cookies and third-party technologies

GET2GO uses cookies and other identification technologies on our apps, websites, emails, and online ads for purposes described in this notice.

Data retention and deletion

GET2GO retains user profile, transaction, and other personal data for as long as a user maintains their GET2GO account. GET2GO may retain certain user data after receiving an account deletion request if necessary, such as to comply with legal requirements.

Grounds for processing

We only collect and use personal data where we have lawful grounds to do so. These include processing user personal data to provide requested services and features, for purposes of GET2GO’s legitimate interests or those of other parties, to fulfill our legal obligations, or based on consent.

Choice and Transparency

GET2GO enables users to access and control the data that GET2GO collects, including through:

  • In-app settings
  • Device permissions
  • In-app ratings pages
  • Marketing opt-outs

Updates to this notice

GET2GO also enables users to request access to or copies of their data, changes or updates to their accounts, deletion of their accounts, or that GET2GO restrict its processing of user personal data.